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Home
Company
History
Partners
News
Activity
Automotive
Industrial products
Production
Metal sheet cutting
Pressing, Bending, Rolling And Flanging
Machining
Welding
Anticorrosive Protection
Quality
Certifications
Quality Policy
Customer Satisfaction Survey Questionnaire
Careers
Contact
Customer Satisfaction Survey Questionnaire
Tess Industrie
>
Quality
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Customer Satisfaction Survey Questionnaire
Customer Satisfaction Survey Questionnaire
General evaluation of the products and services provided by Tess Industrie SA
1. How would you rate the availability of our company?
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Good
Quite good
Moderately good
Slightly good
Not at all good
2. How well do you feel that our company understands your needs?
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Good
Quite good
Moderately good
Slightly good
Not at all good
3. How well did we answer your questions or solve your problem?
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Good
Quite good
Moderately good
Slightly good
Not at all good
4. How would you rate our response speed?
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Good
Quite good
Moderately good
Slightly good
Not at all good
5. How would you rate the quality of our products?
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Good
Quite good
Moderately good
Slightly good
Not at all good
6. How would you rate the price of our products?
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Good
Quite good
Moderately good
Slightly good
Not at all good
7. How would you rate the compliance of delivery deadline?
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Good
Quite good
Moderately good
Slightly good
Not at all good
8. How would you rate the packaging of our products?
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Good
Quite good
Moderately good
Slightly good
Not at all good
9. What are the aspects you think should be improved in our activities :
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Quality
Price
Deadline of delivery
Packaging
Involvement in solving problems
Response speed
Flexibility / Adaptability
Understanding of your needs
10. Please write below your advice, if any, in order to improve our companies collaboration. Thank you.
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Questionnaire completed by:
Company:
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First and Last Name:
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Function:
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Date:
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Com 005, rev.5/04.11.2016