Customer Satisfaction Survey Questionnaire

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General evaluation of the products and services provided by Tess Industrie SA

1. How would you rate the availability of our company? *

2. How well do you feel that our company understands your needs? *

3. How well did we answer your questions or solve your problem? *

4. How would you rate our response speed? *

5. How would you rate the quality of our products? *

6. How would you rate the price of our products? *

7. How would you rate the compliance of delivery deadline? *

8. How would you rate the packaging of our products? *

9. What are the aspects you think should be improved in our activities : *

10. Please write below your advice, if any, in order to improve our companies collaboration. Thank you. *

Questionnaire completed by:

Company: *

First and Last Name: *

Function: *

Date:

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